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Housing Case Manager

Housing Case Manager – Short Term contract – to March 31, 2018

Housing Case Manager

Short Term contract – to March 31, 2018

MAIN FUNCTION: The Housing Case Manager is a member of the Mino Kaanjigoowiin team, a Housing First intensive case management team working with Aboriginal clients who experience chronic mental health and addiction issues. This program is a part of the Na-Me-Res (Native Men’s Residence) range of programs working with clients experiencing homelessness.


  • Provide case management services which adhere to the principles of Housing First, harm reduction and strength-based recovery. Follow clients from homelessness to housing, providing appropriate client driven supports regardless of their current housing situation
  • Complete thorough intake, assessments, and develop healing plans with clients using a strengths-based, recovery-oriented approach, and monitor client progress toward their goals
  • Ensure the accurate maintenance and completion of case management records and paperwork, in a timely manner
  • Collaborate with members of the interdisciplinary team to provide exceptional services and outcomes
  • Provide clients with appropriate community referrals to address physical, mental, emotional and spiritual needs. Support each client in their own community and attend appointments with clients when required
  • Liaise, advocate and ensure timely communication on behalf of clients with community agencies, including health providers and landlords
  • Ensure that program delivery is consistent with Aboriginal culture and traditions
  • Prevent and/or resolve developing crises with clients in a timely manner to avoid unnecessary use of emergency rooms, hospitals, the justice system and shelters
  • Maintain client confidentiality and boundaries
  • Travel using TTC as required
  • Attend all team meetings and training
  • Other related duties and identified and required by the Manager or leadership team


  • Post-Secondary education in Social Work or related fields or equivalent experience
  • Ability to act as a key contact for Mino Kaanjigoonwiin team regarding housing
  • Possess a firm grasp of addiction theory and harm reduction services
  • Registered member of respective Ontario College, in good standing
  • Strong capacity to manage crises and problem solve
  • Excellent interpersonal skills
  • Knowledge of Housing First Principles
  • Knowledge of Aboriginal social and health related issues including mental health and addiction issues with 3-5 years’ experience
  • The successful candidate to provide a current CPIC check as a condition of employment
  • Ability to communicate in American Sign Language is an asset

Na-Me-Res Encourages applications from all qualified persons. We thank all applicants however only those selected for an interview will be contacted. If you are invited to an interview and require accommodation, we will make every effort to accommodate you.

(Hand delivered applications will not be accepted and no phone calls please)

Closing Date:  Monday January 15, 2018 at 12noon

A resume, cover letter, and references can be sent to:

Human Resources 26 Vaughan Road, Toronto, ON M6G 2C4
Fax # (416) 652-3138 / Email: [email protected]

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